Thursday, 15 March 2012

Hamburg III: The Cool Display

Most of the exhibition visitors either operated commercial kitchens (i.e. restaurants, hotels, hospitals, etc.), or were dealers and planners for the industry. Although the vast majority were from Germany, I was recruited into action when foreign visitors showed up, all of whom spoke English to some degree or another. I did need to take care of a few German visitors myself, and that was a bit nerve-wracking.
The company I work for was up against some stiff competition from the other displays, but was up for the challenge. Not to be outdone by the smells and tastes coming from other kitchens, we had our own professional chef along with some assistants showcasing the usefulness of our commercial refrigeration appliances.
There are two things which easily attract the attention of passersby, the first of which is offering a delicious snack free of charge. Not too much; something you can hold in your hand but which looks haute-cuisine. Our chef whipped up a selection of canapés early in the day using a variety of fresh breads, cheeses, smoked meats and salmon, and topped them with colourful vegetable garnishes. He then put them in our shock-freezer where they plunged down to -30°. Throughout the day he would take them out, let them unthaw for 5-10 minutes, and hand them out to groups of people while enthusiastically explaining to them through his wireless headset microphone that they were actually prepared many hours earlier and had in fact been frozen solid for much of the day. He spoke passionately about the technology we use to pull this off, and proceded to also extoll the merits of our quick-cooler by showing how he was storing fresh baguette, smoked fish and 3-day old pasta and potatoes together with no transer of aroma or flavour. Most people were quite impressed by the canapés, as was I. Just to be sure, I continually tested them throughout my three days there.
The other way to get people to spend time at your display of course is to offer free beverages. All you had to do was wander in and one of our hostesses would appear before you asking if you would like something to drink. From our chilled beverage counter we offered spring water, cola, juice, and white wine. Although many visitors requested something from our espresso/cappucino machine, the biggest draw was the fact that we had the Black Forest's most famous pilsner and wheat beers available from our bar - on tap.
Welcome to Germany.




























                                          
Six o'clock was happy hour. After 9 hours of stress without a break, weary sales teams would desert their dry displays and gather at the displays of business partners who had liquid refreshment to offer... i.e., ours. Men loosened their ties, women kicked off their heels, and everyone chatted about the highs and lows of the day.
Suddenly everyone was a friend.
Even the competition.

Wednesday, 14 March 2012

Hamburg II: The Exhibition

The reason I was in Hamburg of course, was to attend the biggest commercial gastronomy exhibition in Germany with my new employer. Although the primary purpose was to get to know our regional sales reps and dealers as well as see how things are done from a marketing perspective, I was free to periodically roam around to familiarize myself with the industry in general and our business partners and competition in particular.
The exhibition basically consists of multiple enormous halls containing the newest, the biggest, the most high-tech and of course most expensive commercial kitchen appliances, tools and gadgets (many of which I didn't even know existed) in the world. A good percentage of the exhibitors had professional chefs (some of them famous TV chefs) working fully functioning commercial kitchens, demonstrating their wares by creating every imaginable gourmet delight in record time and dishing it out free of charge to whomever happened to be standing in front of them. You can begin to imagine my enthusiasm. Every now and then I thought "And they're paying me to do this?!"
I actually only made it though a few of the halls, so I can't tell you what was in the other ones. But from what I saw, I can tell you that there is no kitchen task so small, that some company somewhere hasn't made a machine to assist you in that operation. Case in point - I'm not making this up - there was a company proudly displaying a large, fully automated cutlery sorter: pile your various-sized spoons, knives and forks in one end, and it will dispense them in the appropriate holder at the other end. I suppose you would have to have an extremely high-volume dining hall to justify such a purchase, but items like that made the exhibition a fascinating experience.
Close to our display was a company proudly showcasing a huge kitchen island I think any of us could live with. This stainless steel beauty features two convection ranges and one gas range, three various sized frying stations, a built-in barbecue grill, a pressable griddle, several sinks and overhead faucets, all controlled either manually or with three touch-screen LCD displays.
My favourite two items were a little simpler, and conveniently displayed side by side. Just think, you too can have your very own mongolian grill on the patio, composed entirely of stainless steel with a marble ledge. 
Or, if you're a little more old-fashioned, you can spring for the partitioned frying pan the size of your entire stovetop. Breakfast for the whole family couldn't be easier.
"Who wants bacon, eggs, sausage, pancakes and apple fritters?"

Tuesday, 13 March 2012

Hamburg I: The City

While Elena had Saturday through Monday off of work, I was in Hamburg beginning my new job at an exhibition. I arrived back home from Hamburg late last evening with a lot of experiences packed into three days, and a few photos to boot. I thought it would be convenient to write three seperate entries over the next few days, and this is the first one: my impressions of the city.
Hamburg is a port city in the north of Germany, and I found it to be very different from southern Germany in a number of ways. For one, the architecture is closer to that Denmark, their neighbour not far to the north. Although there is what I would call a general style, there is not uniformity among the buildings, with many of them managing to stand out from the crowd as far as colour, facade, or general design.







This is true of the culture as well: it is an edgy university town with a strong artistic flare and a huge music scene. Everywhere I looked there were ads for musicals or concerts.
It also has an abundance of great restaurants featuring international and new cuisine. We travelling across town with some business associates to eat at a very authentic Argentinian steakhouse with a large charcoal grill.
This is where the difference between northern and southern Germans became pronounced. While the artsy, well-dressed locals were trying to enjoy a quiet evening in Latin style, the Swabians and Bavarians in our party were howling with laughter at jokes being told in turn, and ordering more beer. Southern Germans are known for a number of things, but subtlety is not one of them.

Friday, 9 March 2012

On the Move

As I wrote in the last entry, things are changing fast for us.
For one, we've finally found an apartment which suits us, and plan to move in on May 15th. I say "finally" because we've been looking for several months. It's not that our expectations were so high, it's just that the Balingen rental and real estate market is so hot that most of the good properties and units are gone before they even get on the open market. It's one of those things where you have to be well-connected to hear about who's going to be selling or moving out soon, and then swoop in before they get a chance to put an ad in the paper. Elena was fortunate enough to have a colleague who is planning to move out of an apartment which she owns, and it happens to be in a very good location for us: within walking distance of Elena's work (and the church), and very close to the highway. We'll do another post when we move in to show you around our new digs.
Another big change concerns my work. The story goes like this: About a month ago I began to develop rashes on my hands. I assumed it had to do with the unusually cold weather we were experiencing, but thought it odd that I had never had anything like that during a Canadian winter. Then it began to get worse even as the weather was getting better, spreading up my arms almost to my shoulders. At that point Elena booked me a doctor's appointment. Our doctor took one look at it and asked if I wear a watch. I don't, but he said he asked because it looks exactly like a nickel allergy. I told him I work with nickel-containing parts every day. He looked at me with a half-smile, nodding his head as the career implications sunk in. My only formal training and experience is in trades dealing with metals. He delicately explained that it would be quite difficult for me to continue in my current position without taking measures to ensure that my skin does not come into contact with nickel - a component in almost all steels, and especially metal coatings. Wearing gloves and long sleeves all day along with other precautions would be necessary, but I would not be a very effective or happy worker.
Around the same time I found a job posting for a sales rep at a commercial refrigeration applicance company very close to Balingen. I have never done anything of that sort, but I had two things going for me: they wanted someone with a technical trade or experience to be able to deal with technical issues and questions, and they wanted someone fluent in spoken and written English because the position concerns product dealers outside of Germany. Check and check. Although they were also hoping for someone with sales experience, I decided to take a shot at it anyway. I sent a resume hoping that the job wasn't taken yet and Elena and I prayed about it because we didn't see much else for me in the way of career options. Amazingly, I got the job. I may do a post about that experience, it's quite miraculous. I gave my two-weeks notice, and yesterday was my last day working in Gosheim after nearly four months. I left on good terms and was even told they would try to find another job for me in the company if my new job didn't work out.
I took today off to do some errands and relax a bit, because my first day of work with the new company is actually tomorrow: I'm flying to an exhibition in Hamburg with my new boss! We're scheduled to leave tomorrow morning and come back Monday evening. They said my only job at the exhibition is to be curious. I can do that. Get to know my new colleagues and even check out the competition. I've never been to Hamburg, but I'm told it's a beautiful city. I don't know how much I will see of the city, but I'll let you know how things went.
One other thing that's (sort of) new is that we plan to be in Canada for the first few weeks in April! The flights were booked about a month ago and we haven't kept it a secret, but it came to my attention that not everyone has heard about this through the grapevine. So I thought I would mention it here. We need to do our Canadian taxes for last year and pack up a container of what's left to ship here. It also works out that the Easter holidays mean we'll get to spend a bit more time with family.
So, we hope to see a lot of you in a few weeks! But before that I'll try to let you know how my new job is working out.